APEX Stem Cells — Provider Training
Module 1 of 6
Module 1
How to Order Your Stem Cells
Watch this short video to learn exactly how to place your first order through the APEX system.
Key Takeaways
- Orders are placed directly through your APEX partner portal.
- If you have any issues, reach out to your APEX support contact right away — don't wait.
- Make sure your shipping address and clinic details are correct before submitting.
Module 2
Storing Your Stem Cells
Proper storage is everything. Watch the video, then review the key points below.
Key Takeaways
- Store your stem cells in a liquid nitrogen tank — the most affordable option. Refills cost under $100 and are needed every 45–60 days. Purchase online or use a -80°C freezer as an alternative.
- Use the included screw and washer to secure the stem cell containers inside the tank. Without it, they'll float up and become difficult to retrieve.
- When you're done accessing the product, replace the foam lid first, then the outer lid. Leaving either off causes the liquid nitrogen to evaporate much faster.
Module 3
Your Stem Cell IV Kit
Everything you need comes in your APEX IV kit. This video walks you through each item and what it's used for.
Key Takeaways
- Familiarize yourself with every item in the kit before your first treatment.
- If anything is missing or damaged on arrival, contact APEX immediately.
- Keep your kit organized and restocked after each treatment so you're always ready.
Module 4
How to Do a Stem Cell IV
This is the core treatment. Watch the full video before performing your first IV on a patient.
Key Takeaways
- Follow the protocol exactly as shown — do not improvise on your first few treatments.
- Most treatments are completed in under 60 minutes in-office.
- If you have any clinical questions before your first patient, call your APEX trainer directly.
Module 5
Preparing the Bio-Scaffolding Injection
This video covers how to properly prepare and mix the bio-scaffolding for your stem cell injection treatments.
Key Takeaways
- The bio-scaffolding mix must be prepared correctly every time — follow each step in order.
- Do not pre-mix in advance. Prepare fresh for each patient.
- If you have any questions about dosing or preparation, contact APEX before treating a patient.
🎉 Training Complete
- You've completed all five core training modules. You're ready to start treating patients.
- Your APEX support team is always available if you need a refresher or have questions.
Module 6
Consent Form & Lab Report
Every patient must sign the APEX consent form before receiving treatment. Watch the video, then download the form and viability report below.
Key Takeaways
- Every patient signs before treatment — no exceptions. Keep a signed copy on file for each patient.
- The consent form is a Word document so you can add your clinic name and details before printing.
- The viability lab report confirms the quality of our stem cells — share it with patients who want to see the science behind the product.
- If a patient has questions the consent form doesn't cover, contact APEX before proceeding.
Module 1 of 6